Global Customer Support 101: Navigating Cultural Differences for Success
- December 28, 2017
- By:X Call Center Administrat0r
- Category:Call Center, Customer Experience, Customer Service, Customer Service Quality, Customer Support
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In an increasingly interconnected world, businesses are expanding their reach globally, necessitating a shift in how customer support is approached. Operating on a global scale brings a rich diversity of customers, each with unique cultural expectations and communication styles. In this article, we'll explore the nuances of global customer support and provide insights on navigating cultural differences for success. Understanding…
